EBS Customizations (MOSC)

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Error to display report output with graph

edited Sep 27, 2018 4:43AM in EBS Customizations (MOSC) 2 commentsAnswered

Hi,
We need a help!
There is a customized report that after OEBS upgrade (from 12.0.6 to 12.1.3) doesn't open!
We guess that is because of graphic. When we open the PDF output the following error occurs:

Error log:
Enter your Password:
REP-0004: Warning: Unable to open user preferences file.

Error checking output:
There was an error processing a page. There was a problem reading this document (135).

Could someone help me?
Best regards!

Valdinea

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