Payables and Cash Management - EBS (MOSC)

MOSC Banner

Issue with AME Payables Invoice Approval with Specific Approver

edited Nov 30, 2018 4:36PM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered ✓

Greetings

We are on R12.2.4 and use AME for invoice approvals.

In the approval setup, we have included a user as one of multiple invoice approvers in an approval group with the voting method of First Responder Wins. However, when the user approves the invoice, the invoice remains in initiated status and is unable to be paid. The other three users in the group do not have this issue.

Can someone please assist with troubleshooting what the issue is with the user? There have been no changes to her setup recently, and the issue has been occurring for a couple of months.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Payables Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center