Receivables - EBS (MOSC)

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View historical customer statements

edited Aug 8, 2018 5:09AM in Receivables - EBS (MOSC) 2 commentsAnswered

Hello everyone,

We have a requirement to view the customer statements that were printed for the customer. Is the functionality available on R12?

I believe the option is there to Reprint Statements and  it only allows you to reprint statements for which you have already processed a Statement Cycle for (i.e. you have previously submitted a Print Statements request and entered a Statement Cycle and left customer name/number/location empty).

Collections workbench > History > Statements displays details of the statements send, but unable to view a copy of the statement. Please help

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