"HyperLink" for Claim Number on Claim summary page is disabled (how to enable it?)

We are using a custom responsibility to access the "Claim" function (OZF_CLAM_SUMMARY) and under claim summary table hyper link for Claim number is missing. however, the "Hyperlink" is visible in the seeded "Oracle Trade Management User" responsibility is not visible in our custom responsibility. We cannot use seeded responsibilities in Production.  Is there a way to enable hyperlink for claim number under claim summary table of custom responsibility?

Please check attached document for more details(doc 1 = Example, doc 2 = Menu entry details).