Receivables - EBS (MOSC)

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Direct Debit and REceipt Reversal Issues

edited Jul 29, 2018 11:05PM in Receivables - EBS (MOSC) 1 commentAnswered

Hello,

I am trying to create Automatic DIrect Debit. Everything is fine until you get an error, and it is almost impossible to go back. FOr instance, I have got the error "

java.sql.SQLException: ORA-20000: IBY_20220#ERRMSG=Active Debit Authorization is  (ERR_OBJECT=Batch name)

ORA-06512: at "APPS.IBY_TRANSACTIONEFT_PKG", line 2210

ORA-06512: at "APPS.IBY_TRANSACTIONEFT_PKG", line 1225

ORA-06512: at line 1" when the program IBY_FC_CREATE_SETTLE_BATCHES is run.

I try to reverse the payment, as it is already in status "remitted" but I cant because of the following error in the form "AR-APP-ACCT-MANDATORY" ANyone has come to this before_ I have checking in metalink and no much help "customer number is ok"

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