Retail Point-of-Service Solutions (MOSC)

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Duplicate Invoice comes in ORPOS

edited Aug 8, 2018 2:28AM in Retail Point-of-Service Solutions (MOSC) 1 comment

When we had huge sales and on specific store events, we got duplicate invoices. Same transaction sequence repeated twice. First transaction with 2 items and continuously 2nd transaction with 1 performed with 40 seconds interval. Receipt of 2nd transaction had 3 items including the 1st transaction detail and 2nd one failed to persist in database because of unique constraint violation.

We have not performed any control transactions(till close, reconciliation.. etc) in the middle of sale process. Journal entry of 2nd transaction has entries for deletion of 1st transaction items and tender.

Does anybody faced such issues and resolved?

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