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E-Biz GL - User Login 'counter' not resetting

edited Aug 26, 2018 5:01AM in Technology Stack - EBS (MOSC) 2 commentsAnswered

Hi,

we are using E-biz for our general ledger (DB version = 12.1.0.2.0, Oracle Applications = 12.2.6).  We are facing a curious problem of where the users are getting frequently locked out when trying to login to .  Here is the scenario:

Day1: User enters incorrect password twice

Day2: Enters the correct password and login ok

Day3: User enters incorrect password.

After the point of 3rd "non-consecutive" attempt with incorrect password, user gets locked out.  At this point, there is no error displayed.  It never moves past the login screen.

We have validated that the Profile option = "Signon Password Failure Limit" is set to 3.

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