Enterprise Service Automation (ESA) - PSFT (MOSC)

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Question on Expense Report approval Escalation and reassignment

edited Aug 14, 2018 10:47AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered ✓

Hi,

We have a requirement to reassign the expense report to Workflow Admins(not just sending notification) if the expense report submitted with Approver pending for 'X' no of days. Wondering if there is a configuration way to do this? Is it something we can achieve it through the escalation process..? Any detail on this would be greatly helpful

Thanks, Nav

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