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BI Publisher Desktop MS Office - cannot view properties dialog

edited Aug 31, 2018 7:41AM in BI Publisher (MOSC) 17 commentsAnswered ✓

I regularly use the BI Publisher Desktop plugin to create RTF report templates in MS Word. Recently (and this has happened before), the dialog for BI Publisher Properties will not open. Last time I uninstalled the plugin and downloaded a newer version to fix the issue. This time it does not work - I have updated the version, as well as Java and still experience the same issue. Has anyone else experienced this and do you have a fix? I am assuming an update to Office has disabled something but not sure what. I have tried to enable macros in

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