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Forms 12.2.1.3 freezes when left Idle

edited Aug 20, 2021 11:05AM in Technology Stack - EBS (MOSC) 1 commentAnswered

Hi,

We upgraded to Forms 12.2.1.3 recently. We are facing an issue where the form freezes after being left idle and eventually stops responding. The time after which it freezes on being left idle seems to be a multiple of the heartbeat parameter. In our test environment, the heartbeat is set to 5 and the forms freeze in 5 mins. FORMS_TIMEOUT is set to 15. The error is as below:

FRM-92091: unexpected fatal error in client-side Java code

java.lang.IllegalArgumentException: Attempt to read in an object of type -73

If we access the forms directly on the server, it works fine. If we enable the OHS and disable the webgate , it works fine. This issue appears to be occurring when the webgate is enabled.

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