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Distribution - JDE1 (MOSC)

Does creating a case in Case Management lead to Sales orders or invoices?

Aug 23, 2018 12:11AM edited Aug 23, 2018 10:27PM in Distribution - JDE1 (MOSC) 3 commentsAnswered ✓

Hi, we have a requirement to tie customer cases to credits to the customer (AR credit invoice) and claims against the producer (AR invoice)

From what I see in https://docs.oracle.com/cd/E16582_01/doc.91/e15124/toc.htm claims can generate/link-to a work order and there is no mention of invoices.

Please advise if this is possible.

thanks

Ravi

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