Unable to see the payment received on unapplied receipts in AR

Hi

I have an issue where am unable to view payments received on unapplied receipts in P03B102, but i can view it in customer ledger inquiry.

1. It has open amount

2.RU was created on 2013

3.It has 5 payment id in receipt detail through customer ledger inquiry

4.when i select those detail it doesnt get opened..where it works for other records of previous fiscal years

5.payments were made in 2015,16,17,18

6.Now i need to access those payments from 2013 to 2018

7.Receipts has deductions and chargebacks in F03B14.

Now what can be done to view the unapplied receipt in P03B102? and that has partial payments received already .