Financial - JDE1 (MOSC)

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Hi Users,

edited Sep 13, 2018 5:01AM in Financial - JDE1 (MOSC) 1 commentAnswered

Hi Users,

I have an issue in JDE 9.1 wherein there is an unapplied amount showing for a customer in Receipts Journal Review. However these is nothing pending to be received from customer in Customer Ledger Inquiry. Upon investigating the issue we found out that the unapplied amount is related to 2015 FY and the Customer & related BU's are now inactive. Also we see that there is one Credit Memo (RN Doc type) is created for the same amount which we are seeing as unapplied with same document number but with a different Customer number. Any idea how to clear the

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