Enterprise Service Automation (ESA) - PSFT (MOSC)

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Per Diem transactions and My Wallet conflict

edited Sep 24, 2018 3:41PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered

We have an interesting issue with My Wallet transactions, especially when loaded from the Credit Card and Per Diem Expense Types.

Scenario:  Traveler uses their credit card (US Bank in our case) for transactions that are then loaded to their wallet.  Some transactions map to an expense type that is defined as Per Diem (e.g. MEALS).

Traveler then selects these transactions for their expense report.

The system tends to go a little nuts because it can't change the amount of the transaction because it was loaded from the credit card load but it is an incorrect amount based on the Per Diem calculation (we use the Location Table).

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