Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expense Lines with Multiple DeptID Not in APY Status

edited Sep 18, 2018 5:02AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 7 commentsAnswered

Hello -

I just implemented PeopleSoft Travel and Expenses 9.2 and we are encountering issues on approving expense reports with multiple departments in the expense lines.

Below is the scenario:

1.  The ERApproval Approval Process Setup Stage 1 approval was configured to only require 1 approver for the level. Note that Expense Line Approval is enabled.

2.  Approval Routing is using the Dept ID to route approvals to appropriate Approval Assignment pools.  Each department has it's own approver per configuration.

3. Employee creates expense report and used multiple department ids in the expense lines.

4. Employee submits the expense report and was routed to all department's approver.

5. Since Stage 1 only require 1 approver, one approver approved the expense report

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