Payables and Cash Management - EBS (MOSC)

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Unable to find the AP invoice in Credit memo correction screen in R12

edited Sep 25, 2018 5:00AM in Payables and Cash Management - EBS (MOSC) 4 commentsAnswered

Hi,


We unable to find the invoice data in correction screen.

1) Invoice A (Which matched with PO line) has been created and paid in system.

2) User created one credit memo and filled header level information.

3) Then clicked correction button in CM screen, entered the invoice number and click find button.

4) No invoice showing up.

Is it due to data corruption in invoice data or like someone already raised a CM against the original invoice. Please advise.

ThanksRen

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