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Is there a way to escalate a SR entered by another client?

edited Oct 16, 2018 5:57PM in Using the My Oracle Support Portal (MOSC) 4 commentsAnswered ✓

We found a JDE bug that has already been reported by another client. We are in the process of upgrading our system and the deadline is very tight.   What is the best way to escalate the SR entered by another client?

Thanks!

Henry

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