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Planning service going down while opening up WebForm

edited Jan 8, 2019 12:38PM in Hyperion Planning (MOSC) 8 commentsAnswered

Hi,

Planning Version: 11.1.2.4.008

Essbase Version: 11.1.2.4.025/11.1.2.4.019

We are facing weird issue in hyperion planning, when we open any Webform,Planning service is going down with error: (Both from Smartview and Web)

Unable to connect to the server(Error 503)

Below is OHS_Component log:

[2018-09-28T12:12:16.6364-04:00] [OHS] [ERROR:32] [OHS-2079] [core.c] [host_id: ******************** [host_addr: ****************] [pid: 14712] [tid: 3268] [user: SYSTEM] [VirtualHost: hyperion-stag.*****.com:443]  nzos handshake error, nzos_Handshake returned 28862(server hyperion-stag.*****.com:443, client *************)

[2018-09-28T12:12:16.6364-04:00] [OHS] [ERROR:32] [OHS-2171] [core.c] [host_id: ********************] [host_addr: ***************] [pid: 14712] [tid: 3268] [user: SYSTEM] [VirtualHost: hyperion-stag.*****.com:443]  NZ Library Error: SSL IO error [Hint: the client stop the connection unexpectedly]

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