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Missing records in the F0701740 Quantum Control Tax table

edited Oct 18, 2018 5:01AM in HCM - JDE1 (MOSC) 1 commentAnswered

Hello,

just wanting to check with the community first before opening a SR.

Users had processed a couple of different payrolls around Sept 18 for PPED Sept 15, 2018 (PPNB 019). Everything appeared correct, Gross, Taxes, CPP, EI all balanced. The register and stubs show the correct Tax, CPP, EI calculated which included the CPP exemption for the period.

Then when the next pay cycle for these payrolls were processed this week it was noticed that some employees had extra CPP calculated. The additional amount calculated is equal to the amount of the CPP exemption. Upon further investigation it was found that in the F0701740 Quantum table there were entries missing for the Sept 15 period (PPNB = 019). Because of this the system appears to have went into Self-Adjust mode to correct the CPP. I

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