Order Management - EBS (MOSC)

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Wrong Serial No. entered during RMA order

edited Oct 30, 2018 9:35AM in Order Management - EBS (MOSC) 3 commentsAnswered ✓

Hi All,

RMA has been created but user entered wrong serial number due to which its not appearing in installed base.

RMA is closed now.

Can anyone please help me in knowing , how to correct the serial number.

Is there any other work around for this.

Can I suggest client to cancel this RMA and create a new RMA with correct serial Number.

Thanks,

Regards,

Yogesh

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