Order is stuck - Not able to ship confirm
R11i Order Management
Order 538000753 is Booked
There are no holds
Three lines have status Picked
Delivery 1100159
Status Staged / Picked Confirmed
Next Step Ship Confirm
Move Order Number 995859
Subinventory STAGING
Usually the user can query the lines / delivery back and ship confirm but the actions are greyed out.
Does anyone have any idea what is holding this order form being ship confirmed?
Many thanks for your help !