Install Base and Asset Tracking - EBS (MOSC)

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Error Code: CSI_IB_RECORD_NOTFOUND

edited Oct 16, 2018 5:11AM in Install Base and Asset Tracking - EBS (MOSC) 5 commentsAnswered

Hi gurus,

I found the error

Error Code: CSI_IB_RECORD_NOTFOUND

Error Text: The source item instance &ITEM, in Subinventory &SUBINVENTORY, for Organization &ORG_ID in Oracle Install Base does not exist. Please verify that any receipt transactions were successful.

in installed base transaction errors.

I found note Doc ID 1594226.1 saying to check file csiintsb.pls   version is  120.9.12010000.7

after running transaction error diagnostic I found

CSI_INV_ISO_PKG csiintsb.pls  120.9.12020000.4

so my version is higher than the one recommended by the note.

Do you have any further suggestion to fix the issue?

It is affecting my R12.2 production env and locking user activities.

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