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CRM On Demand - Administration (MOSC)

Skype icon behind a phone number

Oct 19, 2018 6:13AM edited Dec 12, 2018 7:24AM in CRM On Demand - Administration (MOSC) 7 commentsAnswered ✓

Dear,

We see a Skype icon behind a phone number for some phone numbers in CRM.

For other phone numbers we don't have the Skype icon.

Could you explain why we see the skype icon for some and not for others and how is this working?

Kind regards,

Fiona

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