Oracle Auto Service Request (ASR) (MOSC)

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How to set up AM&R aliases for Cloude ASR

edited Jan 19, 2019 4:00AM in Oracle Auto Service Request (ASR) (MOSC) 1 commentAnswered

The goal is to have our ControlCenter aliases set up as notification contacts for two of the customer's CSIs in order to receive ASR email alerts from two AM&R supported Exadata systems.

"Please have your MOS administrator for the following two CSI#'s add our aliases managed-ops-support_us@oracle.com  and managed-ops-support-apac_in@oracle.com added as notification contacts.   "

This is to enable ASR notifications via email, as a backup and correlation to generated events.

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