Order Management - EBS (MOSC)

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Apply credit hold on zero value order=Yes but order with toal value=$0 did not go on credit hold

edited Nov 24, 2018 4:02AM in Order Management - EBS (MOSC) 1 commentAnswered


Dear all,

We would like to have credit check hold on all orders with a total values = $0.

I setup the OM System Parameters > Values Parameter 'Apply credit hold on zero value order' = 'Yes'
However when I raise an order with a value $0, the credit hold did not apply on the order.

Customer account level is having Credit Check enabled with a Credit Limit of 1000000, and Order Credit Limit is blank.


The expectation is that the system place the order on credit check hold whenever an order raised with $0 .

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