Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Can we modify Asset without creating an Order in Siebel.

edited Nov 24, 2018 4:02AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 2 commentsAnswered

Hi All,

In one of the project, the omni-channel digital experience would be used for customers and after modifications the order shall go to a new COM layer rather than Siebel for fulfillment.

In this case, without creating the order, can we update/modify the asset (considering the request will have all the necessary information on what line item to be added and what to be deleted etc).

We shall keep the assets in Siebel considering the tight coupling with other entities and processes like Accocunt and SR.

Please suggest and share if anyone already doing it.

Thanks

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