Credit check failure
Hi All,
I am facing below issue :
when a sales order is entered, a "Credit Check failure" hold gets applied on the sales order.
Credit limit is 5000 USD and there are no open orders , so feel that this should not get applied.
Hence further to my investigation, I found that Customer "Account Profile ", Both - "Credit Check" and "Credit Hold" is checked and when "Credit Hold" is checked , "Hold gets applied" even though we have Credit limit for the customer ", so when I unchecked the "Credit Hold " , the i was able to Entered and Booked the SO without credit failure Hold.( screen shot attached )