Install, Upgrade, Clone, Patch - EBS (MOSC)

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Oracle Diagnostic -- Receivables

edited Nov 14, 2018 12:15PM in Install, Upgrade, Clone, Patch - EBS (MOSC) 1 commentAnswered

I am trying to run a test to Receivable Application using Application Diagnostic .

Diagnose --> Tests --> Select Application --> AR --> Transactions --> Transaction Data --> Execute

The error was clearly suggested that the selected responsibility cannot access the target customer trx id due to it is belong to specific operating unit.

I have chosen Receivables (XXX) User with the correct OU specifically for the Customer Trx ID, still below error is showing.

ERROR -
Customer trx id xxxxxxxxxxxxxxxx    belongs to operating unit 'OU: xxxxx  which the selected responsibility cannot access

ACTION -

Choose a responsibility which has access to this organization to collect data for this transaction or enter

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