Unifier (MOSC)

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Email Response

edited Nov 22, 2018 6:14AM in Unifier (MOSC) 2 commentsAnswered ✓

Hi,

Has anyone ever got a successful experience with the "Enable Email Response" feature? I just tried enabling that feature at a step called "Revision". It has only one step out, that is going to the "Review" step.

After I route the record to the Revision step, I did receive an email with a response option button with "mail-to" function.

When responding thru the email, the recipient of the email was set to ###_unifier_stage@oracleindustry.com (where #### is the name of the Unifier environment) and the subject contains an identifier, which I believe must be linked to the task I'm responding to.

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