Payables and Cash Management - EBS (MOSC)

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Unable to calculate tax during invoice creation process

edited Dec 10, 2018 4:03AM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered

While creating an invoice in AP, trying to calculate tax, the following error message arises:

Error

-------

Payables could not calculate tax due to: an unexpected error has occurred. Please contact your system administrator

If we have a look to the tax debug log file we can find the following:

  1. ZX.PLSQL.ZX_TCM_CONTROL_PKG.Do_Get_Registration_Tax Parameters p_ptp_id: 822922 p_tax_regime_code: SG GST p_tax: SG GST p_jurisdiction_code: SG GST p_tax_determine_date: 20-NOV-2018
    ZX.PLSQL.ZX_TCM_CONTROL_PKG.Do_Get_Registration_Tax l_index = 5930
    ZX.PLSQL.ZX_TCM_CONTROL_PKG.Do_Get_Registration_Tax Record NOT found in cache for l_index = 5930
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