Invoices and payments swept to incorrect period
We had a user accidentally open the wrong AP period (MAY-24), then run sweep. Several invoice distributions and a few payment records went into the incorrect period. Since this was user error, Support will not provide a data fix. Has anybody dealt with this? Cancelling and re-entering the invoice information seems to be a simple if time consuming effort. My biggest concern is the payment information cancelled payment, a clearing, and an unclearing transaction. How do we take care of the payment transactions? None of the transactions have been accounted for. In looking at the payment data, it appears it