Order Management - EBS (MOSC)

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There is unshipped sales order including in credit exposure report WHY.

edited Dec 5, 2018 3:15AM in Order Management - EBS (MOSC) 2 commentsAnswered ✓

Hi,

Please help us on the below issue.

1 - We have customer number 1580.

2 - He has a receivables balance = -666

3 - He has a credit limit = 1000.

4 - He has a sales order number 10047604, it has not been shipped and it has not a hold

5 - The Credit Exposure Report shows the amount is 1381 only not 1666 .

This means that the Credit Exposure Report has included the above sales order which is not has been shipped or has a hold and the credit rule does not has this option

Why the Credit Exposure Report include this sales order.

Please help ..

Thanks

George

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