Payables and Cash Management - EBS (MOSC)

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Invoice accounting status = Partial even though the invoice status is Validated

edited Dec 9, 2018 4:08AM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered

Hi, Please advise, we have an issue with partially accounted invoices when the invoice status shows Validated. Below are the sequence of events that lead to this issue:

1) Invoice created with self-assessed tax ( Vertex).

2) Invoice is validated fine.

3) Invoice is accounted successfully.

4) After N day(s), the  user updates the Invoice Line, changing the Ship To field and  a DFF to indicate the changes is for overriding the previously created self-assessed tax.

5) User runs the Validation program and the Invoice is placed on a custom hold, which is expected.

6) The User manually releases the custom hold and the Invoice status becomes "Validated".

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