Teleservice - EBS (MOSC)

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unable to delete SR charge line created from Debrief

edited Dec 30, 2018 4:04AM in Teleservice - EBS (MOSC) 4 commentsAnswered

Hi Team,

We have a case, SR charge line received from Debrief with charge line "In Progress" and status "New". Now we are unable to close the SR as it is throwing error.

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