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Can you use a distribution e-mail on a Service Request

edited Dec 26, 2018 4:00AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

Can a customer log a Service Request using their own personal MOS ID but use a distribution e-mail to receive notifications from Support?  Either in Primary or Secondary contact field?  Customer would like to have a team of developers receive SR updates.   Please advise. 

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