Receivables - EBS (MOSC)

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Vacation Rule for OCM case folders

edited Feb 13, 2019 4:05AM in Receivables - EBS (MOSC) 1 commentAnswered

Hello All,

In OCM, when an analyst went on vacation, he/she is setting up the vacation rule and delegated their work to a co-worker. when the case folder gets assigned, the co-worker is only getting the workflow notification.

But is there any way the case folder itself will get re-assigned to the co-worker?

Regards,

Subu

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