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Ad hoc review and assignment process for service requests?

edited Jan 29, 2019 4:01AM in Campus Solutions - PSFT (MOSC) 4 commentsAnswered

Hello all,

We want to do ad hoc assignments and approvals for new transfer credit requests in Campus Solutions. We want PeopleSoft to caputure/store the sequence of reviewers and comments, but we don't want to make a pre-defined workflow. For example, if a request comes in, I would assign it to myself, then decide who else should review it, assign it to them, and they could make comments and/or reassign it.

Does anyone have ideas how we might accomplish this?

Thank you for any help!!!

Margie Monforton - University of Michigan ITS

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