Teleservice - EBS (MOSC)

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I am trying to determine the ammount of times a Knowledge Base email template has been used. Has any

edited Mar 21, 2019 5:00AM in Teleservice - EBS (MOSC) 1 commentAnswered

I am looking for a script to write, or already written,  for a report based on how many times a Knowledge Base email template has been used VIA outbound. Can anyone provide guidance?

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