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siprec question

edited Jan 25, 2019 5:09AM in Acme Packet (MOSC) 3 commentsAnswered

We have two different call scenarios that we are experiencing with siprec...we are using Qfinity. -

A call goes to the IVR and then on the transfer to an agent,  we route it through the siprec realm.  An  invite is sent silmultaneously to the call recording servers and the PBX to be answered by an agent. The original invite to the call recording servers go out with an SDP parameter of inactive.  Once the call is answered  by the Agent, the PBX sends a re-invite which prompts the sBC to send it on to the call recording servers with a send only parameter which triggers the call to be recorded.

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