Procurement - EBS (MOSC)

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iProcurement - Error checking out, not configured items from supplier punchout site

edited Jan 17, 2019 2:38AM in Procurement - EBS (MOSC) 2 commentsAnswered

Hi All,

We are upgrading from R12.1.3 to R12.2.6.

In R12.1.3, when the user creates a requisition using punch-out link and tries to get the cart back to iProcurement from supplier's punch-out site, if any of the items in the cart are not configured for purchasing then they get an error message detailing the item and the UNSPC code that is associated with that item and saying 'that it is not configured for purchasing'.

In R12.2.6 it says ‘you have encountered and unexpected error. Please contact your System Administrator’.

It does not display the UNSPC that is not configured or the item that the user was trying to bring the cart back to iProcurement. If there are multiple items in the cart then the details show up as in the third screen at the bottom.

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