Human Capital Management - EBS (MOSC)

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OLM: How to send certificate completion notifications to learner untill certified

edited Jul 11, 2019 5:06AM in Human Capital Management - EBS (MOSC) 1 commentAnswered

Hi HCM Community,

We have implemented OLM in EBS R12.2.5 (very limited features of OLM are implemented)

Current Design

  • Learners are enrolled on multiple certificates for a certification period.(365 days)
  • As per certificate design, 60 days prior to certification period expiry date, system send a notification email to learner for completion of the certificate.(if he is not completed yet)
  • This notification is delivered by the standard program 'Send Certification Notifications', which was scheduled to run every day.
  • Since this program send notification only once, learners are complaining about we overlooked the email, there was no follow-up, so we didn't completed
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