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I can create a SR but I can't be the Primary Contact?

edited Feb 4, 2019 8:43AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered ✓

I am setup in MOS to create and update SRs, but when I come to the Primary Contact at the end of the process, the drop-down list shows everyone in my SI except me.  The only ways past this entry is choosing another person to be the contact.  How best can I get this fixed so my name Is included in the drop-down list, as it should be already?

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