IBY_FD_PAYMENT_FORMAT: Format Payment Instructions-sporadically runs for a long time
We have a sporadic problem with the Format job running for a long time. Typically it runs in around a minute but sometime spikes up to 10-12 minutes....and our users are very busy with a lot of payment runs to get done in a short period of time.
In the log, I see this:
IBY_FD_PAYMENT_FORMAT: Format Payment Instructions
+---------------------------------------------------------------------------+
Current system time is 29-JAN-2019 09:50:30
+---------------------------------------------------------------------------+
FDExtractAndFormatting->runProgram():TEST
RequestId:(TEST)30480951
Start time:(TEST) Tue Jan 29 10:02:32 CST 2019
The job started at 9:50:30 but it looks like it did not do anything until 10:02:32. Maybe a lock? Can someone give me an idea what was happening in that 10 minute period?