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Bugs and MOS documents are not visible

edited Feb 5, 2019 9:35AM in Using the My Oracle Support Portal (MOSC) 7 comments

Yesterday I reported an issue that I could not see the detail and status history of a bug ( e.g. Bug 28979588 ).

One of my coworkers was unable to view knowledge documents.

I received a kind email and phone call from Oracle Support stating:

"Oracle is having a company wide issue where Bugs and MOS documents are not visible....Oracle is aware and working on the problem to resolve issue as soon as possible."

Although I encouraged Oracle Support to post a note in MOS and MOSC, I have not seen them, so I'm spreading the word.

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