Payroll and OTL - EBS (MOSC)

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Rejected Direct Deposit

edited Feb 14, 2019 11:06AM in Payroll and OTL - EBS (MOSC) 3 commentsAnswered

We are new to the system as of 2019. For an employee on direct deposit, if their direct deposit rejects and we are notified, what process are you using to reissue that payment?  We are generally using our treasury department to send the payment back out, but trying to understand the steps involved within the system to ensure this is done correctly.  This is what our consultant is having us do:

Void magnetic payment

Record the external payment

The other situation we have would be if we just want to include the rejected amount on the next payroll run.  In that case, we:

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