Design Tools & Output Technologies - JDE1 (MOSC)

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Cannot view/print output from UBE Work with Submitted Jobs

edited Feb 7, 2019 10:18AM in Design Tools & Output Technologies - JDE1 (MOSC) 20 commentsAnswered ✓

We have a user that cannot view any output from JDE E1 in UBE Work with Submitted Jobs.  When attempting to view any document, a small yellow symbol displays while in IE, however when in Chrome no symbol displays but the document does not open or display.  No other error messages appear.  I have checked the Internet Security Options and have followed the troubleshooting in Doc ID 1621386.1.  This has not worked.  The user is able to open PDF and Excel files in other internet applications.  Also other users are able to print/view output from Work with Submitted Jobs so the issue is specific to the user's computer.

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