Payables and Cash Management - EBS (MOSC)

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unable to autoreconcile payroll after bank change?

edited Aug 20, 2021 7:44AM in Payables and Cash Management - EBS (MOSC) Question

Hi,

We recently changed banks that caused some issues with AutoReconciliation. Once I was able to get the correct data going in AutoReconciliation started working again, but not for out Payroll accounts. These have to be individually reconciled. is there a set up that possibly got missed.

Im attempting to do this via the following:

Login as Cash Management Superuser --> Bank Statements --> Bank Statements and Reconciliation --> query on Statement Number from the Reconcile Bank Statements panel --> Review --> Lines - Tools (drop down to select AutoReconcile), but this is greyed out and our Accounting team has to go through and reconcile each of them individually. Is it possible that there could be data not set up properly on the data side?

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