Order stuck with Epayment Failure Hold at order import CC prepayment

Hi Team,

We import prepaid CC orders and very often like 2 orders a week are imported with Epayment Failure Hold  and there is no approval code on the order payment.

trxn_extension_id is generated and populated in OE_PAYMENTS_IFACE_ALL before order import and also imported to OE_PAYMENTS.

Also we can see the trxn_extension_id in IBY_FNCPT_TX_EXTENSIONS.

Any help or insight into this issue will be appropriated.

Please suggest.

Thanks,

Ram.