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Canada T4 PDF errors

edited Feb 18, 2019 4:01AM in Payroll and OTL - EBS (MOSC) 1 commentAnswered

We are testing the Canada T4 PDF process and its erroring out.

There are multiple errors on the log file:

java.lang.StringIndexOutOfBoundsException: String index out of range: 625727

[020619_113331424][][EXCEPTION] oracle.apps.xdo.template.pdf.exception.FatalException: The template seems to be in either corrupted one or newer version than PDF1.4

[020619_113331609][][EXCEPTION] java.io.FileNotFoundException: /usr/tmp/HCMT/o3156888.tmp (No such file or directory)

oracle.core.ojdl.LoggingException: oracle.core.ojdl.LoggingException: Attempt to flush a closed LogWriter

I have already tried searching around for related issues and patches.

The pay action parameters PRINT_FILES and RUN_XDO are set to N. The xdo.cfg config file is having the correct temp directory as in in the utl_file_dir.

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