Database - RAC/Scalability (MOSC)

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12c RAC listener not working for Prod database

edited Feb 18, 2019 4:02AM in Database - RAC/Scalability (MOSC) 7 commentsAnswered

  Hello,

We have 12c RAC   and 2 database are running on it.   PROD and TEST.        tnsping works fine .   However we are unable to connect to prod with following error

ORA-12514: TNS:listener does not currently know of service requested in connect descriptor .    

We are able to connect to Test instance successfully

tnsping prod

(DESCRIPTION= (ADDRESS=(PROTOCOL=tcp)(HOST=ebs-prod.xxxx.com)(PORT=1521)) (CONNECT_DATA= (SERVICE_NAME=PROD.xxxxx.com)))

OK (0 msec)

tnsping test

(DESCRIPTION= (ADDRESS=(PROTOCOL=tcp)(HOST=ebs-prod.xxxx.com)(PORT=1521)) (CONNECT_DATA= (SERVICE_NAME=TEST.xxxx.com)))

I have checked remote_listener and service names and both are correct

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